There will be an on call Service Technician handling remote support and phone support.  Onsite service calls will only be done for Emergency Service Calls.  All other onsite service calls will be scheduled for when the office reopens on August 4th and after.

Thank you.

Your signature should include all or some of the following:

• Your name
• Your title
• Company name
• Phone number(s)
• Fax number(s)
• Website address/Facebook Address
• E-mail address
• Logo

These are the basics of what you need to communicate in your signature. This information will allow anyone that receives an e-mail from you to quickly locate an easy way to contact you or your business.   It also adds a certain level of professionalism to each outgoing email. If you happen to have any seasonal promotions or anything that you’d like to draw their attention to, you can add this to the end of your email signature as well. Maybe you want to make a quick note about a coupon code, for example.

To create your signature in Outlook 2007

1.  Click “Tools”, then “Options”.  This will open the “Options” dialog box (shown here).  Click on the “Mail Format” tab, then click on the “Signature” button, about 3/4 of the way down the dialog box.  This will open the “Signatures and Stationery” dialog box.
2. Click “New”, then give your signature a name.
3. In the text area, type your signature.  To change fonts or font sizes, add bold or italics etc, simply use the buttons and drop down boxes above the text area.
4. Click “Save” when you are finished.
5. [OPTIONAL] You can set up more than one signature if you like.  Simply click “New”, name your new signature, and type your new signature.

To make your signature automatically appear when you type a new email, or reply to an email in Outlook 2007

1. Again, in the “Signatures and Stationery” dialog box, you can select your favourite signature for new messages, or replies and forwards.  Simply use the two drop down boxes in the top right hand corner of the “Signatures and Stationery” dialog box.

Launching the tool

You can launch the Problem Steps Recorder by typing PSR in the Start menu’s Search box and pressing [Enter].

Recording a problem

The user interface for the Problem Steps Recorder is very straightforward and bears a close resemblance to Sound Recorder.  To begin a recording operation, you just click the Start Record button.

Once the Problem Steps Recorder has begun recording, its title bar flashes the words “Recording Now” and the icon on the Taskbar shows a red flashing dot. At this point, you can begin carrying out the steps that lead to the problem.

Once you are done recreating your error, click the Stop Record button. At that point, the Problem Steps Recorder displayed the Save As dialog box and prompts you to name the file, which it then saves as a Zip file.  To assist your IT Support Staff with troubleshooting errors you will send them the Zip file you just saved by attaching it in an email.

If you open the Zip file, you’ll see the compiled HTML file(s).

When you double-click the compiled HTML file, Internet Explorer will launch and open the recorded session and display the screen shots and a step-by-step account of the entire procedure.

What’s your take?

What do you think of the Problem Steps Recorder? Do you think that it will be a valuable tool?

To combine text from multiple cells into one cell, use the & (ampersand) operator.

1. Select the cell in which you want the combined data
2. Type an = (equal sign) to start the formula
3. Click on the first cell
4. Type the & operator (shift + 7)
5. Click on the second cell
6. Press Enter to complete the formula 

Add Spaces to Combined Text

When you combine cells with text using the above formula, there is no space between the first and last names. To insert a space, you can include a text string in the formula.

1. Select the cell in which you want the combined data
2. Type an = (equal sign) to start the formula
3. Click on the first cell
4. Type the & operator
5. Type ” ” (double quote, space, double quote)
6. Type the & operator
7. Click on the second cell
8. Press Enter to complete the formula  

Combine Cells With Text and a Number

You can combine cells to join a text string with a number from a cell.
In this example, text will be added to the payment terms.

1. Select the cell in which you want the combined data
2. Type the formula, with text inside double quotes. For example: =”Due in ” & B3 & ” days”
   Note: To separate the text strings from the numbers, end or begin the text string with a space.
3. Press Enter to complete the formula

Combine Cells With Text and a Formatted Date

When you combine text with a date, you can format it by using the Text function. Without formatting, the date will appear as a number.

1. Select the cell in which you want the combined data
2. Type the formula, with text inside double quotes, and the date inside the TEXT function. For example:
   =”Today is ” & TEXT(TODAY(),”dddd”)
3. In the TEXT function, the date is the first argument, and the formatting is the second argument.
   In this example, the TODAY function returns the current date. The “dddd” formats the date as the full weekday name.
4. Press Enter to complete the formula.

TEXT Function Formatting Examples

Format a date as 12/31/04:
  =”Payment is due ” & TEXT(A2,”mm/dd/yyyy”)

Format a number as currency:
  =”Amount due: ” & TEXT(A3,”$#,##0.00″)& ” USD”

Format a number as a percentage:
   =”Your score is ” & TEXT(A4,”0.00%”)

Format a number as a fraction:
   =”Hours worked: ” &TEXT(A5,”# ?/?”)

1. Open the document you want to inspect for tracked changes and comments.
2. Click the Microsoft Office Button , point to Prepare, and then click Inspect Document.
3. In the Document Inspector dialog box, click Inspect.
4. Review the inspection results. If Document Inspector finds comments and tracked changes, you are prompted to click Remove All next to Comments, Revisions, Versions, and Annotations.
5. Click Reinspect or Close.

How do I get rid of my tracked changes and comments?

To get rid of tracked changes and comments, you need to accept or reject the changes and delete the comments. Here’s how:

1. On the Review tab, in the Tracking group, click the arrow next to Show Markup.
   
2. Make sure a check mark appears next to each of the following items:
   • Comments
   • Ink Annotations
   • Insertions and Deletions
   • Formatting
   • Reviewers (Point to Reviewers and make sure that All Reviewers is selected.)

   If a check mark does not appear next to an item, click the item to select it.

3. On the Review tab, in the Changes group, click Next or Previous.
     
4. Do one of the following:
   • In the Changes group, click Accept.
   • In the Changes group, click Reject.
   • In the Comments group, click Delete.
5. Repeat steps 3 and 4 until all the tracked changes in the document have been accepted or rejected and all the comments have been deleted.

  Notes  

• If you know that you want to accept all the changes, click Accept, and then click Accept All Changes in Document.
• If you know that you want to reject all the changes, click Reject, and then click Reject All Changes in Document.
• To remove all comments, you must delete them. In the Comments group, click the arrow next to Delete, and then click Delete All Comments in Document.

How did those tracked changes and comments get there?

You may have thought that you removed the comments or tracked changes, or you may have received the document from someone else without realizing that it contained comments or tracked changes. How does Word store these items without you being aware of them?

You, or the person who sent the document, may have hidden the tracked changes or comments to make the document easier to read. However, hiding tracked changes does not remove them. They will remain in the document until you take action. Depending on your version of Word and the settings you are using, the the tracked changes or comments may reappear when you or someone else opens the document.

If you don’t want others to see tracked changes and comments, accept or reject the tracked changes and delete the comments before you share the document with others.

How to find hidden changes and comments

There are several ways to hide tracked changes and comments, which may lead you to think that they are not in the document. For example:

• Display for Review box  On the Review tab, in the Tracking group, the Display for Review box shows you what viewing mode you are in. It also provides additional options for viewing your document. If you click Final or Original, tracked changes and comments are hidden. To display them, select Final Showing Markup or Original Showing Markup.
  
• Show Markup  On the Review tab, in the Tracking group, you can use the Show Markup list to hide comments and tracked changes. Items that are marked with a check mark under Show Markup are displayed; items without a check mark are hidden. To display an item, such as Insertions and Deletions, click it on the Show Markup menu.

   

Why Microsoft Office Word displays tracked changes and comments by default

To prevent you from inadvertently distributing documents that contain tracked changes and comments, Word displays tracked changes and comments by default. Final Showing Markup is the default option in the Display for Review box.

Can I have it both ways?

If you want to preserve tracked changes or comments in a document and you want to share the document without others seeing the tracked changes and comments, the best solution is to keep separate copies of the document. Create a public copy for distribution and keep a private copy for yourself. In the public version of the document, accept or reject all tracked changes and delete all comments, as described in this article. In the private version of the document, you can leave the tracked changes and comments in place.

Originally posted by Microsoft.com.

1. Take advantage of the Junk E-mail Filter in Microsoft Office Outlook 2007   Office Outlook 2007 helps to mitigate the problem of spam by providing the Junk E-mail Filter, which automatically evaluates incoming messages and sends those identified as spam to the Junk E-mail folder.
2. Block pictures in HTML messages that spammers use as Web beacons   Office Outlook 2007 has an additional anti-spam feature. By default, this feature blocks automatic picture downloads and other external content in messages if the content is linked to a server. If you open a message that has external content when this feature is turned off, the external content downloads automatically, inadvertently verifying to the server that your e-mail address is a valid one. Your e-mail address can then be sold to a spammer. You can unblock external content for messages that come from sources that you trust. For details, see Block or unblock automatic picture downloads in e-mail messages.
3. Turn off read and delivery receipts and automatic processing of meeting requests   Spammers sometimes resort to sending meeting requests and messages that include requests for read and delivery receipts. Responding to such meeting requests and read receipts might help spammers to verify your e-mail address. You can turn off this functionality. However, read and delivery receipts and automatic processing of meeting requests are useful features that you should not be afraid to use within a secure corporate network. Note   Delivery receipts can be turned off only by your e-mail server administrator.Turn off read receipts  
   1. On the Tools menu, click Options.
   2. Click E-mail Options.
   3. Click Tracking Options.
   4. Under Use this option to decide how to respond to requests for read receipts. Only applies to Internet Mail accounts, click Never send a response.

   Turn off automatically acceptance of meeting requests  

   1. In Outlook, on the Tools menu, click Options, and then click Calendar Options.
   2. Under Advanced options, click Resource Scheduling.
   3. Clear the Automatically accept meeting requests and process cancellations check box.
4. Limit the places where you post your e-mail address   Be cautious about posting your e-mail address on public Web sites, such as newsgroups, chat rooms, bulletin boards, and so forth. When visiting public sites, you might want to use an e-mail address that is different from your main e-mail address. Remove your e-mail address from your personal Web site. Whenever you list or link to your e-mail address, you increase your chances of being spammed.
5. Review the privacy policies of Web sites   When you sign up for online banking, shopping, or newsletters, review the privacy policy of the site carefully before you reveal your e-mail address or other personal information. Look for a link or section (usually at the bottom of the Web site’s home page) called “Privacy Statement,” “Privacy Policy,” “Terms and Conditions,” or “Terms of Use.” If the Web site does not explain how your personal information will be used, consider not using the services at that site.
6. Watch out for check boxes that are already selected   When you shop online, companies sometimes add a check box that is already selected, which indicates that it is fine with you if the company sells or gives your e-mail address to other businesses (or “third parties”). Clear this check box so that your e-mail address is not shared.
7. Don’t reply to spam   Never reply to an e-mail message — not even to unsubscribe from a mailing list — unless you know and trust the sender, such as when the e-mail message comes from a service, an online store, or newsletter that you have signed up with. Answering spam just confirms to the spammer that your e-mail address is an active one.
8. If a company uses e-mail messages to ask for personal information, don’t respond by sending a message   Most legitimate companies will not ask for personal information to be sent in e-mail. Be suspicious if they do. Such a request could be a spoofed e-mail message disguised to look like a legitimate one. This tactic is known as phishing. If the possible spam appears to be sent by a company that you do business with — for example, your credit card company — then call the company to verify that they sent it, but don’t use any phone number that is provided in the e-mail. Instead, use a number that you find by using other means, such as directory assistance, a statement, or a bill. If the request is a legitimate one, the company’s customer service representative should be able to assist you. The Junk E-mail Filter also includes phishing protection to help identify and disable suspicious messages.
9. Don’t contribute to a charity in response to a request sent in e-mail   Unfortunately, some spammers prey on your goodwill. If you receive an e-mail appeal from a charity, treat it as spam. If the charity is one that you want to support, locate their telephone number or Web site to find out how you can make a contribution.
10. Don’t forward chain e-mail messages   Besides increasing overall e-mail volume, by forwarding a chain e-mail message you might be furthering a hoax — and meanwhile, you lose control over who sees your e-mail address.

Originally posted at Microsoft.com

1.       Make sure all of your Windows Updates are up to date.
2.       Make sure your Anti-Virus program is up to date.
3.       Do not open any suspicious looking emails even from people you know. If they have a virus on their machine it will send from their email and look legit.  Do not open any attachments that you are not suspecting.  This is a good rule of thumb to use always.  We would also recommend not visiting any websites that you are not familiar with and trust.

To learn more visit PCMag.

Risk: Critical

Related Malware: TROJ_PIDIEF.IN

Affected Software:

• Adobe Acrobat Pro 9.0.0 and earlier versions
• Adobe Acrobat Pro Extended 9.0.0 and earlier versions
• Adobe Acrobat Standard 9.0.0 and earlier versions
• Adobe Reader 9.0.0 and earlier versions

Description:

A vulnerability has been found in versions 9.0.0 and earlier of the Adobe Acrobat family of applications that may cause the program(s) to crash, as well as allow a remote user to execute malicious code on an affected system.

It exploits a vulnerability in a non-JavaScript function call; however JavaScript is also used to successfully execute malicious code. Disabling JavaScript will prevent code execution, but not crashes of Adobe Acrobat/Reader.

Patch Information:

As of this time, no patch exists for this vulnerability. A patch for Adobe Acrobat and Adobe Reader versions 9.0.0 is expected by March 11, 2009. Patches for earlier versions will follow.

Please consult the official Adobe security bulletin for details on these patches.

Workaround Fixes:

Steps to work around this vulnerability may be found at the US-CERT Technical Cyber Security Alert TA09-051A.

Have you started entering data in rows, but then decided that you would rather have it arranged in columns instead?

Highlight the data that you want to transpose and select copy.  You can right-click and select copy or select copy from the Clipboard Group on the Home tab.

Now select a cell with no data in it to paste what you have copied.  Once you selected the cell click on Paste in the Clipboard Group on the Home tab.  Scroll down and select Transpose.

Your data has been transposed!  You can delete the data that you no longer want at the top.